You can recover a Roblox account without email or password using the phone number linked to the account, or by contacting Roblox support. If your Roblox account has a phone number attached to it then using your phone is the best option.
1. Go to the Roblox website and click the Need help? text.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/need-help.webp?resize=633%2C151&ssl=1)
2. Switch to the Phone tab then set your region and enter the phone number linked to your Roblox account.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/recover-roblox-account-with-phone-number.webp?resize=645%2C722&ssl=1)
3. Click Continue.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/Continue-recover-account.webp?resize=637%2C84&ssl=1)
4. Enter the code sent to your phone and click Verify.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/Verify-your-phone-number-recover.webp?resize=643%2C196&ssl=1)
5. Reset your password.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/create-new-password.webp?resize=645%2C579&ssl=1)
How to Recover Your Roblox Account Without Email or Phone Number
If you don’t have access to an email or phone number on your Roblox account then you will need to open a support ticket. This will have the Roblox support team try to verify you as the owner of the account. When successful you will be receive an email which can be used to reset your password.
1. Go to the Roblox support page.
2. Fill out the form with your information, be sure to provide an email address you have access to.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/roblox-support-form.webp?resize=680%2C311&ssl=1)
3. Set the device you are having a problem with to the platform you use to play Roblox on.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/what-device.webp?resize=578%2C189&ssl=1)
4. Set the Type of help category to Account Hacked or Can’t Log In.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/account-hacked-or-cant-log-in.webp?resize=435%2C131&ssl=1)
5. Set the second menu to the option that matches your issue.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/forgot-password.webp?resize=238%2C85&ssl=1)
6. Select the Description of issue box and describe your issue.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/description-of-issue.webp?resize=680%2C271&ssl=1)
7. Click Continue then wait for an email reply from Roblox, you may be asked for more information to prove you are the owner.
![](https://i0.wp.com/slurptech.com/wp-content/uploads/2024/08/Roblox-support-continue-button.webp?resize=183%2C52&ssl=1)
Tips for Recovering a Roblox Account
To recover your Roblox account without an email or phone number you will need to prove that you are the owner. This requires you to provide information about the account that other people wouldn’t know. By doing so you are essentially proving that you are the owner of the Roblox account. Some information that can help verify you as the owner include:
- Date you last accessed your Roblox account
- Date of purchases you have made.
- Date you redeemed Roblox codes.
- Any subscriptions on your Roblox account.
- Past emails or phone numbers that have been linked to the Roblox account.
- The balance that was on the account.
- Transaction information about the account.
If you have access to an email address that has been connected to the Roblox account you’re trying to recover, then it’s a good option to use it for your support ticket. However, it isn’t necessary. Additionally, as this is a support ticket must have access to the email as you will be contacted on it in the future.